After reserving a property with Tybee Vacation Rentals you will receive an email confirmation of the booking and then separately your Reservation Confirmation - Rental Agreement and Policies. You will need to read, sign and return the contract within 7 days from the date the reservation is made along with your Initial Payment (approximately 50% due).
Online bookings are not confirmed until you have spoken with a Guest Services Representative of TVR. Guest Services will call you within 24 hours to confirm your online reservation request. Your reservations will be canceled if we have not spoken with you within that time period or if payment is not received within the required time periods listed.
RESTRICTIONS: A few specific restrictions are noted below. A complete listing of terms, conditions and policies will be sent to you in the Rental Agreement and Policies document.
- All properties are non-smoking. - Occupancy numbers are strictly enforced. Do not exceed allowed number of occupants in a property. - Parking is limited to the specific number of cars listed per property. - House parties, events, receptions, and kegs are prohibited. - Pets prohibited in Non Pet Friendly properties. - Must be 25 years of age or older to enter into Rental Agreement
RENTAL SEASONS: TVR properties are priced according to the following seasons. To receive a vacation quote on a property either search online or contact one of our friendly and knowledgeable reservation agents.
2010 SEASONS:
Low: January 1 - March 4, October 25 - November 18, November 29 - December 19
Mid: March 5 - 25, April 11 - May 13, August 16 - September 2, September 7 - October 24, November 19 - 28, December 20 - 31
Peak: March 26 - April 10, May 14 - 27, June 1 -24, July 12 - August 15, September 3 - 6
Holiday: May 28 - 31, June 25 - July 11
MINIMUM DAYS: There is a 3 night minimum for advanced bookings on all properties from March 10 - September 15 and on holiday weekends. Many properties have higher nightly minimum days rules during the summer months (May 15 - August 15) - see individual property listing page for details. We offer 2 night minimum stays for last minute bookings made within 4 weeks of arrival.
CHECK IN / OUT: Guests check-in at the Concierge Center at the Tybee Vacation Rentals office. Check in time is after 4:00pm, Check out time is after 10:00am.
GUARANTEE: You are required to provide a credit card number as a guarantee. RESERVATION FEES: A non-refundable Reservation Fee of $30.00 is applied to all reservations.
DAMAGE WAIVER FEE: A $35.00 nonrefundable damage fee is required for all reservations. See Rental Agreement for details.
HOUSEKEEPING AND LINEN FEE: All properties require payment of a nonrefundable Housekeeping Fee. The Housekeeping Fee is noted in your Rental Confirmation and based on the size of the property and the sleeping capacity.
LINEN: TVR provides a basic supply of bed and bath linens in each property. Bed linen and bath towels are not changed during your stay.
RIGHT OF SERVICE: TVR reserves the right to refuse service to anyone. All rental properties are leased without regard to race, color, religion, sex, national origin, handicap or sexual orientation. MAXIMUM OCCUPANCY AND PARKING CAPACITY: TVR has set and published occupancy and parking limits for every unit and strictly enforces these limits.
RENTAL PROPERTIES ARE FOR FAMILY VACATIONS ONLY: TVR gladly rents to families or responsible adults over the age of 25 years old. TVR has a “No-Group” policy, which includes but is not limited to the following: school, spring break, prom, graduation, wedding receptions, etc. TVR may approve at the time of reservation and at our discretion to rent to groups, but you must disclose at the time of reservation.
Absolutely no house parties, events, receptions, or kegs! We strongly advise you to not jeopardize your family and friends’ vacation by overcrowding or noise violations. TVR represents a few properties which will allow a small family gathering. Such gatherings must be approved prior to arrival and require an additional fee. Please consult a TVR representative for further information and availability. CANCELLATION POLICIES & FEES: Once a reservation has been confirmed by payment and you are unable to fulfill your obligation to occupy Rental Property, TVR must be notified as soon as possible. We require all cancellations be in writing for your protection. TVR will make every attempt to re-rent the property once we have received notification of cancellation. If we are unable to re-rent the property, no refunds will be due. If the property is re-rented at full Rental Rate, you will receive a refund of the full amount of rent consideration (rent, taxes, and Damage Waiver Fee) less a $100.00 Cancellation Fee. Please note: Trip Cancellation Insurance premiums paid (if applicable) and $30.00 Reservation Fee are non-refundable. If you have purchased Trip Cancellation Insurance at the time of making your reservation please refer to your policy for instructions on recovering your loss due to cancellation. In no event shall Guest assign or sublet the Rental Property in whole or in part.
TRAVEL PROTECTION/TRIP CANCELLATION INSURANCE: TVR has contracted with CSA, Inc. (800) 554-9839 in order to offer you trip cancellation insurance to protect your vacation investment against hurricane evacuations, injury, sickness, job loss, or death and other unforeseen covered circumstances, which could cause cancellation of confirmed reservation and forfeiture of payments. The optional trip cancellation insurance cost is 6.95% of the Trip Cost, and is automatically included in the Total Balance Due on the Reservation Confirmation and can be purchased either at the time of making the reservation or prior to paying your Final Balance. Payment of the plan will not be accepted after TVR has received your Total Balance Due. You are required to indicate choice to accept or decline optional trip insurance on the Rental Confirmation and Rental Agreement. Please realize that manually subtracting cost of trip insurance from the Total Balance Due on Rental Confirmation, and by not paying premium, indicates decline of optional trip cancellation insurance. We recommend that all Guests purchase this coverage for added financial protection in cancellation situations where we are unable to refund payments. You will have 10 days from the date you receive the trip cancellation policy to review the policy and cancel, in writing, if you do not elect to purchase this coverage. Refunds and coverage issues will be based and determined solely by CSA, Inc. and the existing policy will be issued to Guest if coverage of this insurance has been elected upon making reservation.
LISTINGS AND PRICING: Guest is responsible for reviewing the property description, photos, location, and amenities listing online for this property to confirm that it will meet the needs of your group. Information regarding individual listings is believed accurate but cannot be guaranteed. We have made every effort to ensure that all the information on Agent website is current and accurate. The possibility of errors and omissions exists. We will be happy to confirm all data contained herein or answer any questions you may have prior to booking your reservation. Rates for holidays, special events, and weekends may be higher. Rates do not include tax and are subject to change. Rates, furnishings, fees, and taxes are subject to change without notice.
AGENCY DISCLOSURE: TVR serves as the agent & representative of all owners of vacation properties in its rental program, and is acting at all times, in and for the best interests of the owners.
