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Terms and Conditions

RESERVING YOUR STAY: After reserving a property with Tybee Vacation Rentals you will receive an email confirmation of the booking and then separately your Reservation Confirmation - Rental Agreement and Policies. You will need to read, sign and return the contract within 7 days from the date the reservation is made along with your Initial Payment (approximately 50% due).

PAYMENT TERMS: Reservations made within 30 days of arrival require full payment at time of booking. For Summer Vacations and Holiday Periods a $100 non-refundable deposit is required to reserve dates between (Spring Break, Easter, May 15 - August 15, and Labor Day Weekend). This $100 deposit, which must be paid at time of reservation, will be applied toward the 50% Initial Payment which is due along with your signed rental agreement within 7 days of making your reservation. The balance is due 2 weeks before your arrival. If you choose to release your reservation for any reason, prior to paying your initial payment, you would forfeit this deposit. We accept Visa, MasterCard. We will also accept Personal Checks, Money Orders, and Cashier's Checks if time permits.

ONLINE BOOKINGS: Online bookings are not confirmed until you have spoken with a Guest Services Representative of TVR.  Guest Services will call you within 24 hours to confirm your online reservation request.  Your reservations will be canceled if we have not spoken with you within that time period or if payment is not received within the required time periods listed.

ADVANCE YEAR RESERVATIONS FOR 2011: We offer our guests the first option to re-rent their vacation dates for the following year. Reservations are available 365 days in advance. Guests reserving dates for 2011 prior to September 31, 2010 may do so at the currently published rate. A $300 non-refundable deposit, which will be applied to the Initial Payment, is due with the signed Rental Agreement within 7 days of making the reservation, or it will be canceled. The remaining portion of the Initial Payment (approximately 50%) is due by November 15, 2010. The remaining balance is due 2 weeks before your arrival. Normal payment terms apply to all 2011 reservations made after September 31.

RESTRICTIONS: A few specific restrictions are noted below.  A complete listing of terms, conditions and policies will be sent to you in the Rental Agreement and Policies document.  

-  All properties are non-smoking.
-  Occupancy numbers are strictly enforced.  Do not exceed allowed number  of occupants in a property.  
-  Parking is limited to the specific number of passenger cars listed per property.
-  House parties, events, receptions, and kegs are prohibited.
-  Pets prohibited in Non Pet Friendly properties.
-  Must be 25 years of age or older to enter into Rental Agreement

GUARANTEE: You are required to provide a credit card number as a guarantee.  

RESERVATION FEES: A non-refundable Reservation Fee of $30.00 is applied to all reservations.

DAMAGE WAIVER FEE: A $35.00 non-refundable damage fee is required for all reservations.  See Rental Agreement for details.   

HOUSEKEEPING AND LINEN FEE: All properties require payment of a non-refundable Housekeeping Fee.  The Housekeeping Fee is noted in your Rental Confirmation and based on the size of the property and the sleeping capacity.

LINEN: TVR provides a basic supply of bed and bath linens in each property. Each property will have 1 towel and 1 washcloth up the the published maximum capacity of the unit. Bed linen and bath towels are not changed during your stay. You may purchase an Extra Towel Rental Package which includes 4 towels, 4 washcloths, and 2 hand towels for use during your stay for a $20.00 fee. 

RIGHT OF SERVICE: TVR reserves the right to refuse service to anyone.  All rental properties are leased without regard to race, color, religion, sex, national origin, handicap or sexual orientation.

MAXIMUM OCCUPANCY AND PARKING CAPACITY: TVR has set and published occupancy and parking limits for every unit and strictly enforces these limits. Only passenger vehicles are permitted at rental properties. No RV's, Boats, Recreational Vehicles, or Trailers are permitted at ANY UNIT without advance written permission from TVR. An additional fee may also apply. The City of Tybee Island does not allow for on-street parking of recreational vehicles, etc.
 
PET FRIENDLY RENTALS: Pets are strictly prohibited in non pet friendly properties. Properties which permit pets require that a guest pay a non refundable $75.00 pet fee per animal. Only adult dogs are allowed. Most properties have a one (1) dog limit. Some properties have additional limits as to the size of pets allowed. Please see individual property's page for details.

RENTAL PROPERTIES ARE FOR FAMILY VACATIONS ONLY: TVR gladly rents to families or responsible adults over the age of 25 years old.  TVR has a “No-Group” policy, which includes but is not limited to the following: school, spring break, prom, graduation, wedding receptions, etc.   TVR may approve at the time of reservation and at our discretion to rent to groups, but you must disclose at the time of reservation.  

Absolutely no house parties, events, receptions, or kegs!  We strongly advise you to not jeopardize your family and friends’ vacation by overcrowding or noise violations.  TVR represents a few properties which will allow a small family gathering.  Such gatherings must be approved prior to arrival and require an additional fee.  Please consult a TVR representative for further information and availability.

CANCELLATION POLICIES & FEES: Once a reservation has been confirmed by payment and you are unable to fulfill your obligation to occupy Rental Property, TVR must be notified as soon as possible.  We require all cancellations be in writing for your protection.  TVR will make every attempt to re-rent the property once we have received notification of cancellation.  If we are unable to re-rent the property, no refunds will be due.  If the property is re-rented at full Rental Rate, you will receive a refund of the full amount of rent consideration (rent, taxes, and Damage Waiver Fee) less a $100.00 Cancellation Fee.   Please note: Trip Cancellation Insurance premiums paid (if applicable) and $30.00 Reservation Fee are non-refundable.  If you have purchased Trip Cancellation Insurance at the time of making your reservation please refer to your policy for instructions on recovering your loss due to cancellation.  In no event shall Guest assign or sublet the Rental Property in whole or in part.

TRAVEL PROTECTION/TRIP CANCELLATION INSURANCE: TVR has contracted with CSA, Inc. (800) 554-9839 in order to offer you trip cancellation insurance to protect your vacation investment against hurricane evacuations, injury, sickness, job loss, or death and other unforeseen covered circumstances, which could cause cancellation of confirmed reservation and forfeiture of payments.  The optional trip cancellation insurance cost is 6.95% of the Trip Cost, and is automatically included in the Total Balance Due on the Reservation Confirmation and can be purchased either at the time of making the reservation or prior to paying your Final Balance.  Payment of the plan will not be accepted after TVR has received your Total Balance Due.  You are required to indicate choice to accept or decline optional trip insurance on the Rental Confirmation and Rental Agreement. Please realize that manually subtracting cost of trip insurance from the Total Balance Due on Rental Confirmation, and by not paying premium, indicates decline of optional trip cancellation insurance.  We recommend that all Guests purchase this coverage for added financial protection in cancellation situations where we are unable to refund payments.  You will have 10 days from the date you receive the trip cancellation policy to review the policy and cancel, in writing, if you do not elect to purchase this coverage.  Refunds and coverage issues will be based and determined solely by CSA, Inc. and the existing policy will be issued to Guest if coverage of this insurance has been elected upon making reservation.  

LISTINGS AND PRICING: Guest is responsible for reviewing the property description, photos, location, and amenities listing online for this property to confirm that it will meet the needs of your group.  Information regarding individual listings is believed accurate but cannot be guaranteed.  We have made every effort to ensure that all the information on Agent website is current and accurate.  The possibility of errors and omissions exists.  We will be happy to confirm all data contained herein or answer any questions you may have prior to booking your reservation.  Rates for holidays, special events, and weekends may be higher.  Rates do not include tax and are subject to change.  Rates, furnishings, fees, and taxes are subject to change without notice.

AGENCY DISCLOSURE: TVR serves as the agent & representative of all owners of vacation properties in its rental program, and is acting at all times, in and for the best interests of the owners.