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Frequently Asked Questions

Are towels/linens provided?

All beds will be made up for you and sheets will be provided if there is a sleeper sofa or inflatable bed at the property. Bath towels are provided, but we ask that you bring your own beach towels. You will have one towel per person per the occupancy of the property plus two additional towels (ex: if the property sleeps 12, you will have 14 towels). We do not replenish towels during your stay.

Parking on Tybee / Where to Park an Extra Car?

All of Tybee Island’s public parking is pay-to-park 7 days a week, 8am-8pm. If you have more vehicles than your property allows, they will need to be parked in a paid parking space. There is a large parking lot on the north end of the island (near the lighthouse) as well as one on the south end (near the pier), otherwise all street parking is metered as well.

What if I want to rent a golf cart?

A golf cart must utilize one of the allotted parking spaces at your property, so please plan accordingly based on the number of parking spaces you have and the number of cars you plan to bring. Some condo complexes do not allow golf carts at all, so please check before you reserve one. We also cannot guarantee the ability to charge a golf cart at any of our homes. For any other questions, please visit: https://tybeegolfcarts.com/

What amenities are provided in a property?

All of our properties are fully equipped with dishes and utensils as well as basic cooking needs. Additionally, each property will have an iron, ironing board, and at least one hair dryer. We also provide filters for the coffee maker, paper towels, dishwashing liquid, and laundry detergent. If you need anything more than what we provide, it is your responsibility to replenish it.

How do I check in?

For Tybee Properties: You will come to our office and we will give you a check-in packet with all the information you need for your stay.

For Savannah Properties: You will go straight to your property. Everything you need to know will be in your Guest Portal.

Where on Tybee should I stay?

It depends on what kind of vacation you are looking for. The south end of the island has more shops and restaurants within walking distance, but the north end of the island is the quieter, more residential end. It’s really up to your personal preference.

I'll be arriving late, can someone else in my party check in?

Anyone you have listed as a guest on your Rental Agreement who is over the age of 25 may check in for you.

Can I check in after your office closes?

Yes! We have an After Hours drop box where we will leave your check-in packet if you will be arriving after we close.

When will I receive my check-in instructions?

Five days prior to arrival, you will receive an email with a link to your Guest Portal. This will have all of your arrival instructions like directions to our office, check-in time, etc.

Do you supply beach chairs, umbrellas, etc? Baby cribs or pack-n-plays?

We do not provide any of these items, but there are places to rent them on the island. Tim’s Bike & Beach Gear will deliver to your property prior to your stay and pick everything up after you leave. For more information, please visit: https://timsbeachgear.com/

What if I leave a personal item behind?

Please call our office as soon as you notice the item is lost. We will have housekeeping go look for it at the property as soon as they are able. If there is a current guest-in-house, they will have to wait until the next check-out. If the item is found, we will contact you to discuss shipping it back to you.

Are there grocery stores on the island? 

There is one grocery store on Tybee, the Tybee Market IGA. You can even order online (http://tybeemarketiga.com/) and they will deliver.